This article is about the current App version. If you are looking for the Admin portal version, please follow this link: the Admin portal version.
Overview
Product flags are a valuable tool that allows you to indicate issues related to an item's condition or packaging. For example, an item can be flagged as defective or open box, highlighting specific concerns. This article provides information on how to:
Create and manage sub-flags
Flag products
Manage flagged products and remove flags
Flagging products can only be done through the Skustack app during various operations, while the Skustack Admin portal allows you to monitor and proactively resolve flagged problems.
Flagged Products Module
The Flagged Products module is located within Skustack's Products tab. Flags are grouped by types, such as Picking and Receiving. You can also create multiple sub-types for each type, such as Defective, Open Box, Problem, and more.
Create Product Flags
To create a flag sub-type:
Tap the Settings icon of the Flagged Products module.
Enter the sub-type name in the field and tap Create.
To delete a sub-flag:
Select the sub-type from the drop-down list.
Tap Delete.
To set a type color:
Select the type.
Select your color of choice.
Tap Set.
Flag Products
To flag a product from the Flagged Products module:
Open the Product tab > Flagged Products module.
Tap the Flag icon.
Scan or enter the product's SKU/UPC.
Select a flag type and sub-type and assign a bin.
Tap Flag.
You can also flag a product during your picking and receiving operations:
Select the product you want to flag.
Tap the three dots menu in the upper right-hand corner.
Tap Flag and select the flag specifics.
Manage Product Flags
To search for and manage flagged products:
Tap the Search icon of the Flagged Products module.
Select the flag search type in the drop-down list.
Scan/enter the product's SKU or do a general search.
Tap OK.
To remove the flag from the product, tap the X on the product displayed.