Skustack

Product Flags (Mobile App)

This article is about the current App version. If you are looking for the Admin portal version, please follow this link: the Admin portal version.


Overview

Product flags are a valuable tool that allows you to indicate issues related to an item's condition or packaging. For example, an item can be flagged as defective or open box, highlighting specific concerns. This article provides information on how to:

  • Create and manage sub-flags.

  • Flag products.

  • Manage flagged products and remove flags.

Flagging products can only be done through the Skustack app during various operations, while the Skustack Admin portal allows you to monitor and proactively resolve flagged problems.


Flagged Products Module

The Flagged Products module is located within Skustack's Products tab. Flags are grouped by types, such as Picking and Receiving. You can also create multiple sub-types for each type, such as Defective, Open Box, Problem, and more.


Create Product Flags

To create a flag sub-type:

  1. Navigate to Product > Flag products.

  2. Tap Create flag.

  3. Select the Flag type and enter the Flag subtype details.

  4. Each Flag type comes with a default color, but you can customize it by tapping the color indicator.

  5. Tap Create.

To delete a sub-flag:

  1. Navigate to Product > Search flags.

  2. Select the required Flag type from the drop-down list, and tap Search. Optionally, enter a SKU, to narrow the results.

  3. Tap the Trashcan icon next to the product flag you want to remove, and tap Delete.


Flag Products

To flag a product from the Flagged Products module:

  1. Open the Product tab > Flag product module.

  2. Scan or enter the product's SKU/UPC, and tap Search.

  3. Select a Flag type and Flag sub-type, and assign a bin.

  4. Tap Flag.

You can also flag a product during your picking and receiving operations:

  1. Open a Picklist or PO.

  2. Select the product you want to flag.

  3. Tap the three dots menu in the upper right-hand corner.

  4. Tap Flag and select the flag specifics.


Manage Product Flags

To search for and manage flagged products:

  1. Navigate to Flagged product module > Search flags.

  2. Select the flag search type in the drop-down list.

  3. Scan/enter the product's SKU or do a general search.

  4. Tap Search.