Order Details (Mobile App)

Overview

Skustack’s Order Details give you an in-depth understanding of your order’s data, encapsulating vital information crucial for both buyers and sellers. You can view and manage individual orders through either your handheld device or the Skustack Admin.

Order Details Module

The Order Details allows you to easily access order information such as Order, Payment, Shipping, and Picking Statuses from your Skustack device.

Search Order Details

To view order details in Skustack:

1. Open the required order.

2. Tap the order's three-dot menu and select Order Details.

3. Slide down to see all details.
   

Order Notes

Each order in Sellercloud can contain custom requirements and general information in its Order Notes. With Skustack you have the option to add internal instructions and tag a specific employee, so the information is automatically brought to their attention. To achieve this:

1. Open an order, tap its three-dot menu and select Notes.
   

2. Tap Add note to create a new note.

3. Add a distinguishable Title and Text.

4. Optionally customize the note's Background color, by tapping the desired color.
   

5. To send the note to particular employees, tap the User icon. Notes can be sent to all Skustack users.
   

6. Tag one or several employees by selecting their emails from the dropdown menu. Confirm the user selection in the following prompt and tap Select to continue.
   

7. Once done with all details, tap Save.

8. Tagged users will receive the notifications in their admin portal profiles.

Order Details Fields