Receiving RMA items
In the RMA module, you can receive returned items. This functionality will update the items qty in the receiving bin and warehouse, as well as update the RMA status in Sellercloud.
- Navigate to the Receive RMA under Receiving.
- There are 5 search modes:
- Search By RMAID
- Search By Order ID
- Search By Tracking
- Search By OrderSourceRMAID
- Search All
- Select a Mode > complete search credentials > Go.
- Scan or select a SKU.
- Scan or enter the received qty.
- Enter a receiving bin.
- Repeat for all SKUs in RMA if applicable.
- The RMA will update, as well as the item’s qty.