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Manage Skustack Devices

Table of Contents

Overview

In this article, you will learn how to seamlessly register and manage your Skustack devices. Simply open the Skustack app on your device and you will be prompted to register upon login. Once registered, all devices linked to your account will sync with your server in real time, ensuring that everyone is using the most up-to-date information. The Skustack app can be installed on multiple devices, allowing several team members to work on inventory management simultaneously, while the Skustack Admin portal enables you to manage all registered devices and their settings all from a single platform.

Register a New Device

To register a new Skustack device:

  1. Log into the Skustack app.
  2. Enter your team name and login credentials.
  3. Tap the Register button. Alternatively, you can go to Settings > DeviceID, and tap on the ID to manually trigger the prompt.
  4. Upon successful registration, a message will appear to confirm that the action was completed.
If your device is not registered, you will be able to log into Skustack, but you will not have access to any of the application’s functionalities.

Manage Devices

Control the functionalities that can be accessed and performed by specific users and ensure that each user has the appropriate settings to carry out their designated functions within the warehouse.

Search Skustack Devices

To search for registered devices:

  1. Navigate to the Skustack Admin portal at https://xx.skustack.com (replace “xx” with your server ID or team name).
  2. Enter your login credentials.
  3. On the left, select Settings > Devices > Manage Devices.
  4. Configure your Default filters to make sure that the results display exactly what you need.
  5. Click Search. Each filter you apply gets highlighted. If a filter is gray or not displayed at all, it’s not active.
  6. To manage the columns in the grid, click the three dots icon on the top right and select Customize Columns. You can:
    1. Reorder columns by dragging them up or down in the list;
    2. Hide columns by clicking the Trash icons;
    3. Add columns by clicking Add column.
  7. To arrange the data in a different order, use the Sort by menu.
  8. To save your filtering and sorting options, click Save view, enter a Name, and click Save.
  9. Select your desired user in the grid and access the Actions menu to either Update Nickname or Logout Device, or click on the User to be directed to the Employee Details page.
Skustack devices can also be remotely disconnected by Sellercloud Support from the Real-Time Connect (RTC) Server. When contacting support, be prepared to provide the unique device ID or the respective username.

Learn more about Employee Management here.

Manage Device Settings

To prevent users from modifying Warehouse Management settings on their device, enable the client setting Skustack Security PIN Enabled. This setting ensures that only authorized users can make changes, adding an additional layer of security and control. A 4-digit value must be entered in the Skustack Security PIN sub-setting field.

To manage device settings, follow the steps below:

  1. On the Employee Properties page, go to Toolbox > Device Settings.
  2. Click Edit to make the necessary adjustments.
  3. Save.
    1. as a Custom profile – saves the settings as a unique profile specific to this user.
    2. as a New Template – saves the profile as a Device Settings Template which can be assigned to multiple users.

By configuring templates, you can define a complete set of settings that can be easily applied to any Skustack user, allowing you to automate data population, and enhance overall efficiency.

Manage Template Settings

Templates are typically created when saving an employee’s device settings. Once created and assigned, templates can be viewed, deleted, and managed from the Template Settings page. To do that:

  1. Navigate to Settings > Devices > Manage Template Settings.
  2. Select your desired template(s) in the grid and:
    1. access the Actions menu to Delete Template(s) or
    2. click on the Template to manage it
  3. If you have chosen option “b”, you will be directed to the Device Settings Template page.
  4. Click Edit to make adjustments as needed.
  5. Save.
Learn more about the variety of settings that can be customized within Skustack here.

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