Error Log


The Error log feature helps our developers troubleshoot and resolve issues with the Skustack application.

Send Error Logs

In Skustack there are two options for sending error logs:

  • Sending the current log
  • Sending a selected logfile from a specific period/date in the past

Send Current Logs

If you want to send a log from the current day:

  1. Tap the Menu button at the upper left corner of the screen.
  2. Select Request Support.
  3. Enter the ticket message.
  4. Press Submit.
  5. The system will automatically create a ticket.

Send Selected Logs

  1. Navigate to Menu > Settings > Logs.
  2. Select the date when the issue occurred.
  3. Press Send Logs.
  4. This will open the Gmail app and populate the receiver’s email. All you need to do is provide a brief description of the issue you are experiencing and send the email.


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